Service

First class - from representatives to delivery driver. Helpful, obliging and co-operative. Realistic delivery dates and happy to improve on dates if at all possible

Design

Innovative and eye catching. Simple and uncomplicated. Practical and easy to assemble.

Quality

Excellent - Right board quality to suit job in hand. Deliveries well palletised wrapped and presented.

Did you know?

The Central Customer Service Department at Norwich handles in excess of 4,000 calls per month, servicing our customer enquiries and their needs.

Customer service

Food, engineering, consumer goods, chemical, textiles, ceramics, furniture... whatever the market in which Remploy Packaging & Print operates we maintain the highest standard of service and satisfaction for our customers.

Remploy Packaging & Print's commitment to customer service is underlined by our investment, both in time and development. Computerised technology streamlines estimating and data integrity with suppliers and customers. This provides the customer with an efficient and competitive turnaround. We also provide a full design and sample making facility with dedicated packaging designers.

The designers hold several StarPak awards for a number of product packs. From point of sale units to Fefco variants we provide many cost effective and competitive solutions for our clients. We are equipped to handle short-run to high volume orders fulfilling them within challenging lead-times at competitive rates.

Remploy Packaging & Print has dedicated technical sales representatives throughout the country. The representatives are supported by a centralised customer service unit and sales support marketing resource. Centralised Customer Service benefits the customer as we can offer competitive and flexible packaging solutions at a high level of responsiveness. We work in partnership with customers to deliver single-source solutions for their packaging and print needs. The extensive experience and knowledge base within the group is recognised as a major asset.